Firesupport Walk In Shop is CLOSED SAT 23rd NOVEMBER 2024. Online Sales OK
Use discount code 10PERCOFF2024NOV on any online order that has an account. To leave comments on an order please create an account before ordering

Firesupport Airsoft Shop B2B Trade Terms

NEW TRADE ACCOUNTS APPLICATIONS

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Fire Support are pleased to offer verified trade accounts and pricing.

Please email [email protected] if you are interested on opening a Trade B2B account.

Not all products on the web site are available to Trade

We are can trade all brands except Tokyo Marui.

To have an account you need to be a retail shop with premises or internet based - please let me know web site name

and if internet based then have a business premises such as a warehouse

and have 3rd party liability business insurance.

 

Please send inside and out photos of the shop  / warehouse


and please request and complete the trade application form.


Initial order must be £1000 after discounts

Subsequent orders minimum order must be £500 after discounts

Total spend a year must be approximately £3000 after discounts


UK Postage is £12.50 for 1 box and and more than 1 box its £10 a box for UK mainland deliveries

We can usually get 4 guns / rifles in a box.

 

Our warranty terms are 7 days and if you sell the gun on then the warranty is between you and your customer.

We stock a massive amount of ICS and ICS parts and accessories and this is our main brand and it is very reliable and good value.

 

We ask that you obey the selling VCR laws when selling airsoft guns, they are harder to sell than air weapons and your 2 main customer routes are Reenactors or Airsoft players who are members of an insured airsoft site, sorry if you already know this.

 

You may want to join www.ukara.org.uk the airsoft retail association.

 

Once your account has been approved we ask that you order online, put your name and business name in the order name field, 

add comments to the order about apply trade prices, 

chose trade postage and payment type of bank.

 

We then apply the discounts and correct the postage costs and email you a pdf invoice 

You can adjust the order until you are happy and then make payment to us

Payment is by bank transfer only and we email you the bank details with the invoice.


Wholesale Terms & Conditions

 
Please note there is a clear distinction between retail terms and wholesale terms. Retail terms do not apply,
 
All parcels should be thoroughly inspected on arrival for signs at damage.
Any damaged or missing goods must be reported to us within 24 hours ot delivery.
All packages are checked twice as they are packed.
If a parcel arrives damaged, you must sign the courier's delivery sheet or device as 'damaged".
Failure to do so will put the liability for any missing items on you.
 
Items should be tested upon delivery and any faulty products reported to us within 72 hours of delivery.
 
We offer a 30 day in-house non-transferable warranty for all products, other products may carry a longer warranty with the manufacturer.
No warranty covers physical damage or third party abuse.
For faults that develop within our warranty period, please refer to the category "Faulty or defective items in our retail terms.
 
Our "Change of Mind" policy does not apply to wholesale customers.
We may accept returns at our discretion, subject to a 15% restocking fee.
Prior authorisation must be obtained before any returns are made.
In all cases, a copy of your proof of purchase (our invoice supplied with the goods) must be provided.
 
As a wholesale customer it is understood that you are providing the interface with your customer All liabilities and responsibilities of sale are between you, the retailer, and your customer.
Fire Support is a wholesale supplier to you, as you are acting as the retailer, and shall not be held liable or accountable for any situation that arises between you and your customers for which we remain impartial and absent.
 
We do not offer any credit facilities - all payments shall be made prior to order dispatch in all circumstances and without exception.
PAYMENT WILL ALWAYS BE SHOWN TO BE TAKEN BY, OR SHOULD ONLY BE PAID TO, "FireSupport" IN ALL CIRCUMSTANCES, BY BANK TRANSFER ONLY - a official copy of our banking information is displayed when we email the PDF Invoice to you. If in any doubt please verify the payment information with us in writing.
 
Please note that in all instances we shall not be liable for incidental or consequential damages or expenses, including but not limited to lost profits or other economic or commercial losses.
Special offers and promotions are not applicable to trade customers.
 

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